anaconda环境配置错误

问题遇到的现象和发生背景

anaconda环境配置问题

问题相关代码,请勿粘贴截图

conda create -n pytorch

运行结果及报错内容
WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')
Traceback (most recent call last):
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\cli\main.py", line 143, in main
    return activator_main()
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 1222, in main
    print(activator.execute(), end='')
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 178, in execute
    return getattr(self, self.command)()
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 152, in activate
    builder_result = self.build_activate(self.env_name_or_prefix)
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 300, in build_activate
    return self._build_activate_stack(env_name_or_prefix, False)
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 314, in _build_activate_stack
    prefix = locate_prefix_by_name(env_name_or_prefix)
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\base\context.py", line 1681, in locate_prefix_by_name
    envs_dirs = context.envs_dirs
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\base\context.py", line 517, in envs_dirs
    return mockable_context_envs_dirs(self.root_writable, self.root_prefix, self._envs_dirs)
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\base\context.py", line 91, in mockable_context_envs_dirs
    fixed_dirs += join(user_data_dir(APP_NAME, APP_NAME), 'envs'),
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\_vendor\appdirs.py", line 67, in user_data_dir
    path = os.path.join(_get_win_folder(const), appauthor, appname)
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\_vendor\appdirs.py", line 284, in _get_win_folder_with_pywin32
    from win32com.shell import shellcon, shell
ImportError: DLL load failed while importing shell: 找不到指定的程序。

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\exceptions.py", line 1214, in print_unexpected_error_report
    message_builder.append(get_main_info_str(error_report['conda_info']))
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\cli\main_info.py", line 237, in get_main_info_str
    info_dict['_' + key] = ('\n' + 26 * ' ').join(info_dict[key])
KeyError: 'pkgs_dirs'

# >>>>>>>>>>>>>>>>>>>>>> ERROR REPORT <<<<<<<<<<<<<<<<<<<<<<

    Traceback (most recent call last):
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\cli\main.py", line 143, in main
        return activator_main()
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 1222, in main
        print(activator.execute(), end='')
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 178, in execute
        return getattr(self, self.command)()
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 152, in activate
        builder_result = self.build_activate(self.env_name_or_prefix)
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 300, in build_activate
        return self._build_activate_stack(env_name_or_prefix, False)
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\activate.py", line 314, in _build_activate_stack
        prefix = locate_prefix_by_name(env_name_or_prefix)
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\base\context.py", line 1681, in locate_prefix_by_name
        envs_dirs = context.envs_dirs
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\base\context.py", line 517, in envs_dirs
        return mockable_context_envs_dirs(self.root_writable, self.root_prefix, self._envs_dirs)
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\base\context.py", line 91, in mockable_context_envs_dirs
        fixed_dirs += join(user_data_dir(APP_NAME, APP_NAME), 'envs'),
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\_vendor\appdirs.py", line 67, in user_data_dir
        path = os.path.join(_get_win_folder(const), appauthor, appname)
      File "D:\pycharm\Anaconda3\lib\site-packages\conda\_vendor\appdirs.py", line 284, in _get_win_folder_with_pywin32
        from win32com.shell import shellcon, shell
    ImportError: DLL load failed while importing shell: 找不到指定的程序。

`$ D:\pycharm\Anaconda3\Scripts\conda-script.py shell.cmd.exe activate pytorch`

  environment variables:
conda info could not be constructed.
KeyError('pkgs_dirs')

An unexpected error has occurred. Conda has prepared the above report.

If submitted, this report will be used by core maintainers to improve
future releases of conda.
Would you like conda to send this report to the core maintainers?

Traceback (most recent call last):
  File "D:\pycharm\Anaconda3\Scripts\conda-script.py", line 11, in <module>
    from conda.cli import main
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\cli\__init__.py", line 4, in <module>
    from .main import main  # NOQA
  File "D:\pycharm\Anaconda3\lib\site-packages\conda\cli\main.py", line 144
    elif argv1.startswith('..')   return activator_main():
                                  ^
SyntaxError: invalid syntax
我的解答思路和尝试过的方法

重装了好几遍了也没有任何方法解决

我想要达到的结果