In prestashop email from the contact form, there is a hash code in the email title #ct%1$s #tc%2$s
.
From what I know it contains the customer thread id and a token.
nous-contacter?id_customer_thread=**6**&token=**vF6a1Z8CSSzR**
What are the consequences if I remove it from the title in the email?
If you remove it client won't be abble to click on it an go directly to frontoffice and check his answer and response.
Regards