Dears, i am using vtiger 6.3
I have a problem regarding to mail converter scan
the problem is when i press "Scan now" button, it just loading and don't do anything else
Please turn off error reporting on your webserver Add the following code into config.inc.php
@error_reporting(0);
MailManager module send request on index.php and receive response in JSON String format. if your server return error Vtiger javascript files cannot parse Invalid Json String. and page hang on loading page.
Also you can change error reporting on config.inc.php to see whats happening
ini_set('display_errors','on'); version_compare(PHP_VERSION, '5.5.0') <= 0 ? error_reporting(E_WARNING & ~E_NOTICE & ~E_DEPRECATED) : error_reporting(E_ALL & ~E_NOTICE & ~E_DEPRECATED & ~E_STRICT); // DEBUGGING
Also you must Enable log error on server for check error logs How to get useful error messages in PHP?