just to brief you, I have taken over a project from a former colleague who left before it was finished so I'm still learning parts of it.
Using wordpress with the Shop Isle theme (I dislike wordpress) and the site itself is hosted with GoDaddy. Personally I always have issues with GoDaddy but my client wanted to go with them.
I'm having a lot of trouble with themes, plugins and general issues with the backend of the site. I'll detail them as best I can:
Theme:
Using the shop isle theme it was working perfectly fine until I had a small issue and went on the live chat with GoDaddy support. The original issue was that pages weren't updating for some reason. They claimed it was fixed and tested and as soon as I refreshed the page entire site had been messed up, wouldn't even load up the homepage saying that it couldn't connect to anything etc.
Since then I have had the below errors constantly popping up:
Notice: Undefined property: stdClass::$new_version in /var/www/wp-content/plugins/themeisle-companion/vendor/codeinwp/themeisle-sdk/src/Modules/Licenser.php on line 433
Notice: Undefined property: stdClass::$sections in /var/www/wp-content/plugins/themeisle-companion/vendor/codeinwp/themeisle-sdk/src/Modules/Licenser.php on line 489
The actual code for these lines in the named files are as followed: 433:
if ( version_compare( $this->product->get_version(), $api_response->new_version, '<' ) ) {
489:
$update_data->sections = maybe_unserialize( $update_data->sections );
Whenever I try to update a theme through the wordpress admin panel I get this error:
Update Failed: {"success":true,"data":{"update":"theme","slug":"storefront","oldVersion":"2.5.0","newVersion":"2.5.1","debug":["Downloading update from https://downloads.wordpress.org/theme/storefront.2.5.1.zip…","The authenticity of storefront.2.5.1.zip could not be verified as no signature was found.","Unpacking the update…","Installing the latest version…","Removing the old version of the theme…","Theme updated successfully."]}}
I also get the same error as above when trying to update the plugins. Now heres the weird thing, if I refresh the page after this error pops up, it turns out the plugins has actually installed (not all the time) and I really unsure why.
The other issues I am facing is when I am in the customise part of the page I will alter something and then hit publish to which I now get the error:
Looks like something’s gone wrong. Wait a couple of seconds, and then try again.
These were all working until I went to GoDaddy support, safe to say I'm never doing that again. I am trying to go through these areas one by one but nothing I seem to try is working. GoDaddy support were saying its a theme error but we didn't have issue when we were hosting on our internal server, we only had this problem after going to GoDaddy and they are claiming it's not their issue.
I had Googled the errors and sadly not come up with much but I may have missed something. Trying to go onto the wordpress support forums didn't do much and I cannot get in touch with Shop Isle without an account which I don't seem to have.
Apologies for the very long problem and apologies if it seems I'm having a bashing session on GoDaddy just very frustrated as I've been on this for about 2 weeks now and can't seem to do anything with it and hoping somebody will be able to offer some suggestions. I have done all the basic troubleshooting such as deactivating themes and plugins, turning plugins on one by one etc. Issue was still present when plugins were turned off and nothing really happened when I deactivated the theme but I'm out of ideas!
Any suggestions would be much appreciated, sorry if I've not explained something properly I think I've detailed it with the relevant information