IPage服务器端问题阻止PHP.ini更新/ PHP显示

So I've had a few problems getting PHP to run on my iPage hosting. It turns out there was a problem on their end getting the session.save_path to actually save in the php.ini. I put in a support ticket and they sent me this:

"We are sorry for the inconvenience caused to you. We have verified your issue and the issue is with the design. Due to this reason, session.save_pass is set as '4;/hermes/phpsession' in php.ini file or it doesn't take updates. However, this does not affect your website in any way. PHP session functionality should work fine without any issues with this session path. "

So does this mean that I now have to create a separate directory and work around this location? I'm getting pretty frustrated because from what I understood about cpanel hosting, php "just ran" and at the moment it just displays the code. I've found a few posts here with others who had similar issues, but they all referenced changing the session.save_path, but as you can see I cant do that, and the knowledge base on iPage is a mess.

Any suggestions would be appreciated. Thanks!

True. In iPage shared hosting, it is not possible to update session path in the php.ini file but the session functionality is expected to work as normal.

I tried a lot to change the session.save_path but I did not work, So I have to contact there customer service and they tell me that "It is not possible to edit the session path under php.ini".

All what I can do is define the session path in you PHP file by the following codes:

session_save_path('/your/home/directory/path/cgi-bin/tmp');

Put this in each php file and before session_start() command.