在我愉快的玩耍的时候,电脑突然蓝屏了,下面是用windbg分析的结果,但是看不太懂,有人帮忙看看吗
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : false
AllowNugetExeUpdate : false
AllowNugetMSCredentialProviderInstall : false
AllowParallelInitializationOfLocalRepositories : true
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 36
Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\091023-10328-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Kernel base = 0xfffff800`63a00000 PsLoadedModuleList = 0xfffff800`6462a3d0
Debug session time: Sun Sep 10 22:41:33.257 2023 (UTC + 8:00)
System Uptime: 0 days 0:19:32.101
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............................
Loading User Symbols
PEB is paged out (Peb.Ldr = 0000006e`f2bd9018). Type ".hh dbgerr001" for details
Loading unloaded module list
........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`63dfcc40 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff688`2deaee50=000000000000000a
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff800000000e2, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff800000000e2, address which referenced memory
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2218
Key : Analysis.Elapsed.mSec
Value: 17678
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 359
Key : Analysis.Init.Elapsed.mSec
Value: 10049
Key : Analysis.Memory.CommitPeak.Mb
Value: 98
Key : Bugcheck.Code.LegacyAPI
Value: 0xd1
Key : Failure.Bucket
Value: AV_CODE_AV_BAD_IP_nt!KiPageFault
Key : Failure.Hash
Value: {73cd60cc-83fa-6b76-df08-1961c31d7403}
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: d1
BUGCHECK_P1: fffff800000000e2
BUGCHECK_P2: 2
BUGCHECK_P3: 8
BUGCHECK_P4: fffff800000000e2
FILE_IN_CAB: 091023-10328-01.dmp
READ_ADDRESS: fffff800646fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
fffff800000000e2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: NarakaBladepoint.exe
TRAP_FRAME: fffff6882deaef90 -- (.trap 0xfffff6882deaef90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000015dd1 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffc70246a1b948 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800000000e2 rsp=fffff6882deaf120 rbp=0000000000000000
r8=0000000000000000 r9=ffffc70246a1b918 r10=000000000002bba2
r11=0000000000000003 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
fffff800`000000e2 ?? ???
Resetting default scope
FAILED_INSTRUCTION_ADDRESS:
+0
fffff800`000000e2 ?? ???
STACK_TEXT:
fffff688`2deaee48 fffff800`63e10d29 : 00000000`0000000a fffff800`000000e2 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff688`2deaee50 fffff800`63e0c8e3 : ffffd700`d43c1180 fffff800`63e05302 ffffd700`d458b180 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff688`2deaef90 fffff800`000000e2 : ffffd700`d458b180 ffffc702`00000000 ffffc702`458f42a8 fffff800`63cf4275 : nt!KiPageFault+0x463
fffff688`2deaf120 ffffd700`d458b180 : ffffc702`00000000 ffffc702`458f42a8 fffff800`63cf4275 00000000`00000000 : 0xfffff800`000000e2
fffff688`2deaf128 ffffc702`00000000 : ffffc702`458f42a8 fffff800`63cf4275 00000000`00000000 00000000`00000000 : 0xffffd700`d458b180
fffff688`2deaf130 ffffc702`458f42a8 : fffff800`63cf4275 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffc702`00000000
fffff688`2deaf138 fffff800`63cf4275 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000006 : 0xffffc702`458f42a8
fffff688`2deaf140 00000000`00000001 : fffff688`2deaf2e0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiTransitionSchedulingGroupGeneration+0x105
fffff688`2deaf1e0 fffff688`2deaf2e0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1
fffff688`2deaf1e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff688`2deaf2e0
SYMBOL_NAME: nt!KiPageFault+463
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.3324
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: 463
FAILURE_BUCKET_ID: AV_CODE_AV_BAD_IP_nt!KiPageFault
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {73cd60cc-83fa-6b76-df08-1961c31d7403}
Followup: MachineOwner
---------
1: kd> lmvm nt
Browse full module list
start end module name
fffff800`63a00000 fffff800`64a46000 nt (pdb symbols) C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\06564D3477822C7D97F04852CBD5AFD61\ntkrnlmp.pdb
Loaded symbol image file: ntkrnlmp.exe
Mapped memory image file: C:\ProgramData\Dbg\sym\ntkrnlmp.exe\EAEB45C91046000\ntkrnlmp.exe
Image path: ntkrnlmp.exe
Image name: ntkrnlmp.exe
Browse all global symbols functions data
Image was built with /Brepro flag.
Timestamp: EAEB45C9 (This is a reproducible build file hash, not a timestamp)
CheckSum: 00A637EB
ImageSize: 01046000
File version: 10.0.19041.3324
Product version: 10.0.19041.3324
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrnlmp.exe
OriginalFilename: ntkrnlmp.exe
ProductVersion: 10.0.19041.3324
FileVersion: 10.0.19041.3324 (WinBuild.160101.0800)
FileDescription: NT Kernel & System
LegalCopyright: © Microsoft Corporation. All rights reserved.
除非硬件开发者,一般用户看蓝屏,只需要关心一件事,就是你这个问题是硬件问题还是软件问题。
你的问题我看了是硬件问题,直接送修去吧。
【以下回答由 GPT 生成】
首先,非常抱歉听到您的电脑出现了蓝屏问题。蓝屏通常是由于系统错误或驱动程序问题引起的。下面是一些可能的解决方案来帮助您解决这个问题。
解决步骤: 1. 首先,我们需要查看分析结果以了解更多信息。您提供的WinDbg分析结果中的关键信息是"MODULE_NAME: nt"和"IMAGE_NAME: ntkrnlmp.exe"。根据这些信息,问题可能与系统核心(kernel)有关。但是由于您无法理解这些结果,我们需要进一步分析。
您可以尝试通过查看系统事件日志以获取更多信息。打开Windows事件查看器,导航到"Windows日志"下的"系统",查找任何与蓝屏相对应的系统错误或警告。这些错误消息可能提供有关具体的错误原因和模块的更多信息。
另外,您可以尝试运行Windows自带的系统文件检查器(System File Checker)来检查系统文件的完整性。打开命令提示符(以管理员身份运行),输入命令"sfc /scannow"并按下回车键。系统文件检查器将扫描并修复任何损坏的系统文件。
更进一步,您可以更新或重新安装与蓝屏相关的驱动程序。首先,您可以尝试更新您的显卡驱动程序,因为图形驱动程序常常是蓝屏问题的常见原因之一。您可以访问显卡制造商的网站,下载并安装最新的显卡驱动程序。此外,您还可以更新其他硬件相关的驱动程序,例如声卡驱动程序、网络适配器驱动程序等。
如果以上步骤都没有解决问题,您可以尝试运行Windows的内存诊断工具,以检查是否存在内存问题。打开命令提示符(以管理员身份运行),输入命令"mdsched.exe"并按下回车键。系统会提示您重新启动计算机并运行内存诊断工具。这个过程可能需要一些时间,所以请确保您的电脑处于较空闲的状态。
如果您对上述步骤中的任何一步有疑问,请随时提问。希望这些步骤可以帮助您解决蓝屏问题。