Kayako API Library获取所有门票（包括关闭状态）

I am using KAYAKO API library to integrate resolve with my system. I want to get all the tickets from the kayako resolve including closed tickets. Currently i am using

$resolve_department = kyDepartment::getAll();
$resolve_tickets = kyTicket::getAll($resolve_department);

All tickets except closed are responded in the resultset. While there should be all (including closed tickets).

I am following http://wiki.kayako.com/display/DEV/PHP+API+Library as a guide.

Thank's

you have to include parameter "statusid=1,2,3" (3 is for closed) it will returns all tickets.

Use this command:

$resolve_tickets = kyTicket::getAll(kyDepartment::getAll(), kyStatus::getAll());